cve66 Privacy Policy

The following terms used in this policy have specific meanings:

• "Platform" refers to the cve66 website, mobile version, and all related services.
• "User" or "You" refers to any person, registered or unregistered, who accesses the platform.
• "Personal Information" refers to any information that can directly or indirectly identify a person.
• "Processing" refers to any activity involving the collection, storage, use, analysis, or deletion of personal information.
• "Third Party" refers to any person, organization, or service provider other than cve66.

cve66 is an online gaming platform based in Bangladesh. We offer slot games, live casino, cricket betting, and other entertainment services. Our main goal is to provide users with a safe, transparent, and trustworthy gaming environment. Protecting privacy is an essential part of achieving that goal.

cve66 collects user information in the following ways:

• Direct Collection: You provide information directly when you create an account, verify your identity, make a deposit or withdrawal, contact support, or fill in any form.
• Automatic Collection: When you browse our platform, play games, or use our services, information is collected automatically through cookies, log files, and similar technologies.
• From Third Parties: A limited amount of information may be received from payment processors (such as bKash, Nagad, Rocket) and identity verification services.
• From Public Sources: Publicly available information may sometimes be used for the purpose of preventing fraud and meeting legal obligations.

cve66 uses the information collected from you for the following legitimate purposes:

• Account Management: Keeping your account active, verifying your identity, and ensuring secure login.
• Service Delivery: Running games, processing transactions, providing bonuses, and managing VIP services.
• Customer Support: Properly resolving your complaints, questions, and requests.
• Security and Fraud Prevention: Detecting suspicious activity and preventing the creation of multiple accounts or misuse.
• Legal Compliance: Complying with applicable laws and regulations and responding to lawful requests from authorities.
• Service Improvement: Analysing user experience to make the platform more advanced and user-friendly.
• Relevant Communications: Sending information about new games, promotions, important updates, and responsible gaming.
• Responsible Gaming: Detecting excessive gaming behaviour and providing assistance where needed.

Security Measures

cve66 applies industry-standard technical and organisational measures to keep your personal information secure. Our platform uses SSL (Secure Sockets Layer) encryption, which keeps all data exchanged between your browser and our servers completely private. We also protect your information through data encryption, firewall protection, and regular security audits.

Retention Period

Your personal information will be stored only for as long as is necessary to fulfil the purpose for which it was collected, or as required to comply with legal obligations. Even after an account is closed, financial transaction records and identity verification documents may be retained for a specified period due to regulatory requirements.

Acknowledgement of Risk Limitations

Transmitting information over the internet is not completely secure and no system is one hundred percent impenetrable. However, cve66 makes every effort to keep your information safe. If you suspect a security breach, please contact our support team immediately.

cve66 does not sell, rent, or transfer your personal information to third parties for any commercial purpose. Information may be shared in the following limited circumstances:

• Payment Processors: Necessary financial information is shared with bKash, Nagad, and Rocket to complete transactions. These third parties have their own privacy policies and do not use your information beyond the relevant transaction.
• Technology Service Providers: Limited information may be shared with trusted partners for hosting, cloud storage, analytics, and cybersecurity services. They operate under confidentiality agreements.
• Legal Authorities: Required information may be provided to the relevant authorities in the case of a court order, government regulation, or legal investigation.
• Business Restructuring: Information may be transferred in the event of a merger, acquisition, or business restructuring, but the new owner will be bound to comply with terms similar to this policy.

What Are Cookies?

Cookies are small text files stored on your device. They help remember information about your visit and improve your experience.

Cookies We Use

• Essential Cookies: Required for the basic functionality of the platform. Used to maintain login sessions, security verification, and similar functions. The platform cannot work properly without these cookies.
• Performance Cookies: Help analyse which parts of the platform are used most and where improvements are needed. The information collected is aggregated and cannot be used to identify individuals.
• Functionality Cookies: Help remember your preferences such as language, game type, or display settings.

Managing Cookies

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features of the platform to stop working properly.

As a user of cve66, you have the following rights regarding your personal information:

• Right of Access: You have the right to request details of what information we hold about you and to obtain a copy.
• Right to Rectification: If your information is inaccurate or incomplete, you can request that it be corrected or updated.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though some information may not be possible to delete due to legal obligations.
• Right to Restrict Processing: In certain circumstances you can request that the use of your information be limited.
• Right to Object: You can object to marketing communications or certain types of information processing.
• Right to Portability: In certain cases you can request your information in a structured, machine-readable format.

To exercise these rights, contact our support team via 24/7 live chat or by email. We will review your request properly and respond as soon as possible.

cve66 provides services only to individuals aged 21 or older. We do not knowingly collect or store personal information from any minor.

We verify age at the time of registration and relevant documents are checked before an account is activated. If a person creates an account by providing a false age and it is later found that they are a minor, that account will be closed immediately and all related information will be deleted.

If you believe that a minor is using our platform, please notify us immediately.

cve66 reserves the right to change or update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• For important changes, a notification will be sent to your registered email address.
• A notice about the update may be shown when you log in to the platform.

Continuing to use the platform after any changes will be considered your acceptance of the updated policy. We recommend that you review this page on a regular basis.